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How do I create an account?

Download the Dagu app from the App Store or Google Play. Tap “Get Started”, enter your Ethiopian mobile number and type in the one-time code we text you. Then choose your role and complete your profile. Carrier, driver and freight forwarder accounts are reviewed by our team before they can bid or take work.

How do I post a shipment?

Sign in as a shipper and tap “New Shipment?” on the Home tab. Enter your pickup and delivery locations, cargo details and dates. Approved carriers then send you bids, and you choose one.

How do I find loads as a carrier?

Browse available loads in the Marketplace. You can filter by location, cargo type, and distance. When you find a suitable load, submit your bid with your rate and availability.

How do payments work?

Shippers pay carriers directly for the transport, by cash, bank transfer or mobile money, on the terms agreed in the booking. Dagu does not hold or pass on freight payments. Carriers and freight forwarders keep a deposit with Dagu, topped up by bank transfer, and Dagu's commission on each completed shipment (5% of the agreed price, shown on the Deposit & Wallet screen) is deducted from that deposit.

How do I delete my account?

Delete it in the Dagu app and it takes effect immediately. Sign in, then go to:

• Shippers and carriers: Account tab → Danger Zone → Delete Account
• Freight forwarders: Profile tab → Danger Zone → Delete Account
• Drivers: Profile tab → Delete Account

If you can't use the app, request deletion on our account deletion page. That page also lists what is deleted and what we have to keep.